TESTIMONIALS
What Our Customers Are Saying:
We take pride in delivering great service to all of our customers. Read what some of our satisfied clients have said about us!
"I’d like to take a moment to thank you and your team for your outstanding contribution to bringing Otter Air Services’ new home to life. The 40,000-square-foot facility is a seamless extension of Otter’s world-class experience, crafted to provide passengers with luxurious and convenient travel. Grand Valley Wood Products’ craftsmanship is on full display the moment passengers walk through the doors and is everywhere you look as you continue through this iconic terminal. I can confidently say it would not be what it is today without your team’s dedication, expertise and commitment to quality.
From initial budgets through installation, GVWPs team approach was instrumental to the project’s success. Your participation in weekly meetings and constructability reviews with FCC and the design team provided invaluable input during the design phase to take unique and complex concepts to reality. On top of countless hours were spent reviewing drawings, gathering samples, developing mockups and field measuring, you were there to ensure that every countertop, panel, joint and reveal were executed with precision and quality. That partnership and commitment to excellence made this project a huge success and made me a raving fan.
Thanks again and I hope we get to work together again soon."
Brock Mellema - FCC Construction
"In just the past year, we have had the opportunity to work with Grand Valley on some very diverse projects. One was a very large production job with an extremely aggressive schedule. Another was smaller but very detailed and fully custom. GV's performance exceeded our expectations on both projects"
- Joe Novakoski, Elzinga & Volkers
At the end of many of our projects, we send out a customer satisfaction survey. In recent survey responses we have heard a lot of great feedback including some of the following comments: "GVWP- Is the easiest and best millwork company to work with. "They make it easy- even when they are busy, they find a way."
"Management has given the employees a voice to suggest new ideas and has followed through with implementing many of them. There is a trust factor within the company that I don't feel was always there in years past. Making the employees feel like they are a part of a team and working together for a common goal has strengthened this company significantly!"
-Project Manager
Grand Valley Wood Products
"I have worked with Grand Valley Wood Products for a number of years as a project manager and site manager for C.D. Barnes Associates. Over the years I have found all of the project managers, drivers and owners to be the utmost professionals in their line of business. The quality of workmanship of their product has always been consistent with project specifications. Deliveries have always been provided in a timely manner and with very little undeliverable product. Grand Valley Wood Products and their affiliates provide a complete line of products allowing broad architectural woodwork specifications. We always look forward to working with Grand Valley Wood Products."
-Christopher Westover
CD Barnes Construction
How You Can Help Us?
We can't change unless we know what works and what doesn't work. We need your feedback both, positive and negative, so we can continue to refine our process.
Please Call or Email Shawn Hager with your feedback at shawn@grandvalleywoodproducts.com